A step-by-step guide on how your project will progress from your initial enquiry to the successful completion.

ENQUIRY

  • Define requirements
  • Understand project driver
  • Control strategy analysis
  • Specification review

Defining and understanding the unique needs of each project is critical. Our Pre-Contracts team will go through this with you and establish all the key requirements.

Pre-contract advice

  • Make recommendations
  • Sample approval
  • Value engineer
  • Concept design

We submit detailed proposals containing our design proposals, control options, warranty details and pricing information. We also add our unique Project Engineering Standard (PES) where appropriate, to ensure that we always provide you with our most cost effective solutions.

System solution

  • Detailed estimating proposals
  • Comprehensive support
  • Technical submission
  • Research options

Our technical team offers full UFH technical support with all queries.The system will need to integrate with other elements in the floor construction (i.e floor finishes).

Project Management team

  • Project manager assigned
  • On-site survey
  • Co-ordination of associated trades
  • Agree delivery dates
  • Project planning
  • Timescales approved

Following confirmation of an order, we appoint a project manager who will undertake an on-site survey to assess conditions ‘on the ground’. The project manager will complete a components list ready for dispatch to site. Risk assessments and method statements are also produced at this stage.

System Design

  • Heat loss calculations
  • Output calculations
  • Pipe layout drawing
  • Manifold positions finalised

Our design team uses a unique, ‘design approved’ system that includes heat loss calculations and A1 detailed CAD layout pipe drawings.

Installation

  • Delivery
  • System installation
  • Pressure tests
  • Sign-off

Our team of highly skilled and experienced installers will install the system according to your specifications. Adhering to our own ‘Quality Marque’ installation procedure, you can be sure that we will complete our install in the most competent and professional manner.

Balancing and Handover

  • System set-up
  • Hand over to client
  • Balancing report
  • 100% working order
  • Guarantees
  • O&M manuals

Following installation and before handover to the client we carry out a series of comprehensive tests in accordance with our own procedures to ensure the system is in perfect working order.

At handover you can be sure that our system is in 100% working order. We will provide all necessary instructions on the use of the system, ‘as installed’ drawings and a comprehensive operation and maintenance manual that contains all the information required to set up, run and perform routine tests on your system.

We also leave you with full details of component and system guarantees.

Guarantee

As an ISO 9001 registered company, we go to extraordinary lengths to make sure you are completely satisfied with your system and that it will continue to function for many years to come.

All our UFH pipe work carries a 75 year warranty. We also offer extended guarantees for our control systems, manifolds and thermostats to give you complete peace of mind.



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Accreditations

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Premium Plus
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Ew 1000X1000

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